CRA call centre is breaking the law

in Canada by

WARNING: ⚠️ DEBATE POST is shutting down very soon thanks to Facebook and Twitter banning us along with our 400,000 followers, you can follow on alternatives like frontpagelink.com where the radical left doesn't moderate content. 

A new audit revealed the CRA is avoiding calls from taxpayers, but when calls do go through taxpayers receive the wrong information.

Via CTV:

The examination by Canada’s Auditor General Michael Ferguson into whether the Canada Revenue Agency’s nine call centres were providing Canadian taxpayers with timely access to accurate information, found that call centre agents only answered the phone about one-third of the time.

When the callers do get through to the call centre, the audit found that agents are giving Canadians incorrect information nearly 30 per cent of the time.

The auditor’s office found this by calling into the call centres between March 2016 and March 2017 and asked the call agents general tax questions.

Read the full story.